Tóm tắt Luận án Study on customer satisfication in mobile telecommunications services in Viet nam: Central provinces

The idealistic trend in choosing a memorable, lucky and fate-matched numbers continues increasing, but this is still a minority ratio among approximate 140 million in-use subscribers. Therefore, to keep customer Faith, it is necessary for the providers continue building Faith by committing remarkable quality, by building a company image which is trustworthy, friendly and always considers about benefits of customers and towards the community.

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